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If the delivered goods do not correspond to your ideas, you can return it within 14 days of receiving the goods without giving a reason.
How to proceed when returning goods?
Send us an e-mail to info@shneczek.cz, in which you will inform us that you are interested in withdrawing from the contract within the legal deadline.
Write your contact details in the e-mail:
- name and surname
- order number
How to proceed when claiming goods?
Contact us by e-mail at info@shneczek.cz. Describe the defect of the goods to us and ideally attach a photo.
Write your contact details in the e-mail:
- name and surname
- order number
We will contact you as soon as possible and agree on the next steps.
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